Total Unified Communications

next-gen voice and conferencing
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Simplify and Broaden your communications capability

Elevate is an easy-to-use cloud-based unified communications service that helps employees to be more productive and collaborative with a full-featured phone system, combined with audio/video/content sharing, conferencing, and file sharing capabilities.

 

Whether in the office or remote, Elevate seamlessly integrates all your communication tools – desktop phones, mobile phones, and computers – into one manageable solution oriented around your employee’s needs and workstyles.

Purpose-built for reliability

  • East and West coast datacenters provide redundancy and minimize latency
  • Stringent prequalification guidelines and proprietary VoIP network testing help ensure a reliable connection and crystal-clear voice quality
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Scales to any sized business

  • Order service according to the number of users or resources needed today; pay only for what is used
  • Ordering additional service is easy and can be spun up quickly
  • Scales to a large number of users per business

Business continuity

  • The Elevate mobile app has full business phone functionality to be used in the event that desk phones become unavailable
  • Cloud based systems are immune to local outages. Elevate will try all user devices, then dial phone numbers like cell phones, hunt groups, or other auto attendants.
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Lower cost

  • Lower infrastructure and operating costs compared to traditional phone service
  • Reduces infrastructure and operating costs; no additional hardware to buy
  • Consolidates voice and data onto one network
  • Flat, per-user rates with unlimited domestic local & long distance calling

Increased productivity & collaboration

  • Mobile devices interact seamlessly with the corporate phone system
  • Anywhere, anytime, and on any device, creating a more flexible workforce
  • Video conferencing and screen sharing empowers collaboration in real time
  • Cloud file storage and sharing helps keep documents organized and secure
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What's included?

Each account receives


Centralized management of all locations

Auto Attendant with a direct inward dial phone number

Ability to configure up to 10 hunt groups

Conferencing: 200 toll-free minutes / month

Active directory integration for easy configuration of users

Hunt Group reporting

Enable/Disable call recording

Each user receives


Local phone number with unique extension

Inbound/Outbound Caller ID

WebFax

Voicemail box with transcription services

Elevate Mobile App & Desktop App

Online Meeting with up to 4 participants (30 with Elevate Pro)

2GB per user ShareSync file share and backup (100Gb per user with Elevate Pro)

UCS Features

System Features
•       Voicemail with Transcription
•       Auto Attendant
•       Caller ID
•       Custom Hold Music & Greetings
•       Direct Inbound Dialing (DID)
•       Call Flip
•       Conference Bridge
•       Hunt Groups
•       Hunt Group Call Reporting
•       Email and SMS notifications
•       Busy Lamp Field / Call Presence
Phone Features
•       Call Forward•       Administrator Password
•       Call Hold•       Named Ring Groups
•       Call Recording•       Page all Phones
•       Call History•       Call Park
•       Call Transfer•       Inbound Caller Name
•       Call Waiting•       Call Flip
•       3-way Calling•       Configurable Line Keys
•       Do Not Disturb•       Speakerphone
•       Extension Dialing•       On-Hook Dialing
•       Configurable Ring Options•       Remote Line Key
•       Voicemail•       Transfer to Voicemail

Productivity Features

Elevate Desktop App

The Elevate desktop app acts like a remote control for the user’s associated desk phone, empowering employees to be more effective and efficient with call management.

 

·         Place, park, and transfer calls with just a click or two

·         Call Flip feature moves active desk phone calls to the caller’s mobile devices

·         On-screen indicator lets you know if your contacts phone is busy, before you call

·         Call history for the last 90 days, includes the contact name, date, and time they called

 
 Elevate Mobile App

The Elevate mobile app enables a mobile device to become a communications endpoint for the Elevate service. Employees can now call or receive calls through the corporate phone system and utilize enterprise-level calling features, no matter where they are.

 

·         All the most important features of your desk phone, right on your mobile device

·         Call Flip sends calls directly to your desk phone – without disconnecting your call.

·         Rings your desk and mobile phone simultaneously – no more missed calls.

·         Includes voicemail transcription, as well as on-screen voicemail management.

Video Conferencing & Screen Sharing

Elevate includes Online Meeting, an easy-to use, reliable video collaboration tool. Includes:

 

·         HD video conferencing eliminates unnecessary travel and empowers teams with remote members to be more productive.

·         Screen sharing. The computer desktop can be shared with team members in real-time, improving collaboration and speed of decision making.

·         Includes a conference dial-in number, and custom URLs for meetings.

 
  

File Sharing & Security

File sync and share with backup for desktops, mobile devices, and file servers.

 

·         The most current version of files from any device

·         Easy and secure file sharing

·         Integration with Windows file server, Exchange Email, Active Directory, Outlook,
Office, and Office 365

·         Full control over files, users, devices, and sharing activities