Business Phone Systems

next-gen voice and conferencing
a

Simplify and Broaden your communications capability

Elevate is an easy-to-use cloud-based unified communications service that helps employees to be more productive and collaborative with a full-featured phone system, combined with audio/video/content sharing, conferencing, and file sharing capabilities.

 

Whether in the office or remote, Elevate seamlessly integrates all your communication tools – desktop phones, mobile phones, and computers – into one manageable solution oriented around your employee’s needs and workstyles.

Purpose-built for reliability

  • East and West coast datacenters provide redundancy and minimize latency
  • Stringent prequalification guidelines and proprietary VoIP network testing help ensure a reliable connection and crystal-clear voice quality
a
a

Scales to any sized business

  • Order service according to the number of users or resources needed today; pay only for what is used
  • Ordering additional service is easy and can be spun up quickly
  • Scales to a large number of users per business

Business continuity

  • The Elevate mobile app has full business phone functionality to be used in the event that desk phones become unavailable
  • Cloud based systems are immune to local outages. Elevate will try all user devices, then dial phone numbers like cell phones, hunt groups, or other auto attendants.
image
m

Lower cost

  • Lower infrastructure and operating costs compared to traditional phone service
  • Reduces infrastructure and operating costs; no additional hardware to buy
  • Consolidates voice and data onto one network
  • Flat, per-user rates with unlimited domestic local & long distance calling

Increased productivity & collaboration

  • Mobile devices interact seamlessly with the corporate phone system
  • Anywhere, anytime, and on any device, creating a more flexible workforce
  • Video conferencing and screen sharing empowers collaboration in real time
  • Cloud file storage and sharing helps keep documents organized and secure
image

What's included?

Each account receives


Centralized management of all locations

Auto Attendant with a direct inward dial phone number

Ability to configure up to 10 hunt groups

Conferencing: 200 toll-free minutes / month

Active directory integration for easy configuration of users

Hunt Group reporting

Enable/Disable call recording

Each user receives


Local phone number with unique extension

Inbound/Outbound Caller ID

WebFax

Voicemail box with transcription services

Elevate Mobile App & Desktop App

Online Meeting with up to 4 participants (30 with Elevate Pro)

2GB per user ShareSync file share and backup (100Gb per user with Elevate Pro)

UCS Features

System Features


Voicemail with Transcription
Auto Attendant
Caller ID
Custom Hold Music & Greetings
Direct Inbound Dialing (DID)
Call Flip
Conference Bridge
Hunt Groups
Hunt Group Call Reporting
Email and SMS notifications
Busy Lamp Field / Call Presence

Phone Features


Call Forward    Administrator Password
Call Hold  ⋅  Named Ring Groups
Call Recording  ⋅  Page all Phones
Call History    Call Park
Call Transfer    Inbound Caller Name
Call Waiting    Call Flip
3-way Calling    Configurable Line Keys
Do Not Disturb    Speakerphone
Extension Dialing  ⋅  On-Hook Dialing
Configurable Ring Options    Remote Line Key
Voicemail    Transfer to Voicemail

Productivity Features

Elevate Desktop App

The Elevate desktop app acts like a remote control for the user’s associated desk phone, empowering employees to be more effective and efficient with call management.

 

·         Place, park, and transfer calls with just a click or two

·         Call Flip feature moves active desk phone calls to the caller’s mobile devices

·         On-screen indicator lets you know if your contacts phone is busy, before you call

·         Call history for the last 90 days, includes the contact name, date, and time they called

 
 Elevate Mobile App

The Elevate mobile app enables a mobile device to become a communications endpoint for the Elevate service. Employees can now call or receive calls through the corporate phone system and utilize enterprise-level calling features, no matter where they are.

 

·         All the most important features of your desk phone, right on your mobile device

·         Call Flip sends calls directly to your desk phone – without disconnecting your call.

·         Rings your desk and mobile phone simultaneously – no more missed calls.

·         Includes voicemail transcription, as well as on-screen voicemail management.

Video Conferencing & Screen Sharing

Elevate includes Online Meeting, an easy-to use, reliable video collaboration tool. Includes:

 

·         HD video conferencing eliminates unnecessary travel and empowers teams with remote members to be more productive.

·         Screen sharing. The computer desktop can be shared with team members in real-time, improving collaboration and speed of decision making.

·         Includes a conference dial-in number, and custom URLs for meetings.

 
  

File Sharing & Security

File sync and share with backup for desktops, mobile devices, and file servers.

 

·         The most current version of files from any device

·         Easy and secure file sharing

·         Integration with Windows file server, Exchange Email, Active Directory, Outlook,
Office, and Office 365

·         Full control over files, users, devices, and sharing activities