Small Business IT Service Offering

Why Small Businesses Need IT Services

Small businesses set themselves up to become less productive when they see IT as an option rather than a necessity. Owners of these ventures begin to realize that they need some kind of support when they experience IT related problems. Such problems include email going offline or a server crashing. Enlisting IT services can help your small business in the following ways:


Embrace New Technologies for Your Company’s Growth


A professional IT support team can introduce newer and more cutting-edge technologies to your small business to help maximize its potential. You get to spend more time working with ones already chosen for you and less valuable personal time researching new technologies for growing your venture. You can even rely on these technologies to help achieve your company goals and explore more areas for growth and expansion. The technologies help you maintain a competitive place in your industry without compromising on productivity and customer retention.


Improve Overall Security


Regardless of the type of enterprise, you’re running, your data is always essential. You need to support your venture’s data with the top of the line cybersecurity and reliable backup systems. Competent technology support experts can deliver such help extensively.


With the professional help, you keep the confidential company, customer and employee data in a secure place and safeguard your company against eminent cyber-attacks. You’ll also maintain the integrity of your business. Your support team will set up a recovery system in place to mitigate data loss.


Save Money and Increase ROI Over Time


Hiring IT Support is one of those investments that can generate a higher return on investment (ROI) and save on operational costs over time. You won’t have to worry about sketchy software investments and consistent costly repairs with tech support on your side.


Most professional Small Business IT services for small businesses may allow you to pay a flat rate that’s flexible with your budget. Investing in such solutions helps you choose financial security considering that the volatility of investments today. Note that choosing a support team helps maximize your ROI on all tech-related costs.


Maximize Workforce Efficiency


Technology itself can definitely boost your company’s efficiency when maximized. With professional IT experts, you can use it to identify areas for expansion more quickly and achieve company targets. Furthermore, most IT support solutions are incredibly effective at maximizing productivity in workplaces.


Offer Clients Quality Services


Nothing compromises your relationship with the customers more than using outdated technology. You can ensure that your clients are getting all the services they expect and require with a tech support team. Such services include easily managed phone systems, seamless software updates, and perfect wireless infrastructure deployment and help desk support for day to day issues.




Obtaining the best IT support enables your employees to do the job you’re paying for. They won’t have to waste time fiddling with some software issues or a malfunctioning printer. As you seek such professional help, decide on how you’ll use it to keep your staff productive and ultimately grow your business.


Small Business IT Services

Managed IT Services

Do these issues plague your business?

No Technology Plan? Does your organization lack a strategy for how business technology can best serve it into the future?


IT Budget Crunch? Under pressure to reduce IT support costs, increase value or maximize profitability?


Management Struggles?  Need to find a more efficient way to manage your company’s IT Service infrastructure?

Our Managed IT services resolve these

What is Managed IT?

Proactive maintenance, thoughtful planning for adverse events potentially causing downtime are carefully considered in each unique circumstance.  Maintenance of stock items for untimely outages eliminate waiting for “Next Day” service during an outage.

We offer flat-rate solutions.   Hardware and software expenses can be spread out over time as services, potentially resulting in more favorable accounting treatment.  IT Support staff can be augmented for special projects without long term commitment.

24x7x365 network monitoring for system availability and malicious activity.  Our detailed systems will monitor every aspect of your critical infrastructure to maintain uptime.  We stand ready for those eventualities we all hope will never happen, yet somehow always do.

Managed IT Service Provider

Top 10 Benefits

Control IT Support Costs

Outsourcing converts fixed IT costs into variable costs and allows you budget effectively. In other words, only pay for what you use when you need it.


Reduce Labor Costs

Hiring and training an IT staff can be very expensive, and temporary employees don’t always live up to your expectations. Outsourcing lets you focus your human resources where you need them most.


Trained, Experienced, Qualified, Certified.

If you’re not IT trained, how do you assure an employee is qualified? Certifications are important, but so is experience.


Qualified doesn’t Equal Experienced

Few problems are new Collett Systems LLC. We see related problems multiple times and develop proactive solutions so we don’t have to address them repeatedly. An in-house IT employee leads an isolated existence no matter how much they train. We’d all prefer an experienced doctor; the same is true for IT.


Increase Efficiency and Competitiveness 

Organizations that try to do all IT Services in-house themselves can have much higher research, development, and implementation time, all of which increase costs and are ultimately passed on to customers.


Quickly Implement New Technology

Collett Systems LLC has the resources to start new projects right away. Handling the same project in-house might involve weeks or months to hire the right people, train them, and provide the support they need. For most implementations, quality IT companies will bring years of experience in the beginning saving time and money.

Stay Focused on Your Core Business

Businesses have limited resources, and every manager has limited time and attention. Outsourcing can help your business stay focused on your core business and not get distracted by complex IT decisions.


Reduce risk 

Every business investment carries a certain amount of risk. Markets, competition, government regulations, financial conditions, and technologies all change very quickly. Outsourcing providers assume and manage much of this risk for you, with specific industry knowledge, especially security and compliance issues. They generally are much better at deciding how to avoid risk in their areas of expertise.


Level the Playing Field

Most small businesses can’t afford to match the in-house support services that larger companies maintain. Outsourcing can help small companies act “big” by giving them access to the similar technology, and expertise that large companies enjoy. An independent third party managed cost structure and economy of scale can give your company a competitive advantage.


Compliance and Security

Is your firewall up to date? Do you have a DMZ installed? Do you audit your Workstations and Servers? Has your company implemented PCI security standards and work to maintain those standards? For example, Businesses have more ways than ever to prosper by taking many forms of payments such as Credit and Debit Cards, Gift Certificates, E-Checks, Wire Transfers to name a few, but with these forms of transacting also comes the need for due diligence. By outsourcing with Collett Systems LLC, our familiarity with PCI Compliance standards means you can rest assured that your company is minimizing the risks associated with maintaining client data, credit card numbers, sensitive competitive information and more.

You Can Expect

Increased Productivity: Continuous insight into your network lets us reduce the business impact of IT failure by shortening the time from network failure to issue resolution


Reduced Business Impact from IT Failures: Combining preventative maintenance and remote monitoring means we minimize failures that could impact your business. Your network behaves in a stable and reliable manner


Reduced Network Downtime Through Proactive Maintenance: Through regular, preventative maintenance activities designed to keep your network operating efficiently, we reduce the number of emergency incidents you encounter

Get In Touch to Explore Options