Looking to hire us? Start with the paid IT & Security Assessment.

    Request My IT Assessment →

    Get in touch

    General questions and support requests below. To hire us for managed IT, start with the paid IT & Security Assessment.

    Flat fixed fee

    Paid before scheduling

    Written deliverable

    Prioritized findings and remediation plan, yours to keep

    2, 3 weeks

    From kickoff to written report

    Request My IT Assessment

    Get in Touch

    (262) 384-4400

    Text or Call

    info@collettsystems.com

    Office Hours

    Mon-Thu 9AM-5PM Central

    Friday 7AM-3PM Central

    419 S Main St.

    West Bend, WI 53095

    Under 15-minute initial response for critical managed-service incidents, 24/7.

    What's included in the IT & Security Assessment

    • Comprehensive IT assessment
    • Security vulnerability review
    • Infrastructure analysis
    • Custom recommendations
    • Written deliverable

    Fee: A flat fixed fee, quoted up front and paid before we schedule the technical work.

    Timeline: Two to three weeks from kickoff to written report.

    Onboarding credit: If you engage us for managed IT within 60 days, the fee is credited toward onboarding.

    Next steps: After submission, we confirm fit, invoice the assessment fee, and schedule the working session.

    Can't talk right now?

    Download our MSP Buyer's Guide to learn what questions to ask before choosing an IT provider.

    Where we work

    Collett Systems operates from West Bend and supports organizations across Washington, Ozaukee, Waukesha, Dodge, Fond du Lac, Sheboygan, and Milwaukee counties, with statewide coverage for remote and multi-site work. Serving Wisconsin since 2011, we work on site when hardware, network, or plant-floor systems require it, and remotely for everything that does not.

    What happens after you reach out

    The first conversation is a scoping call, not a sales presentation. We ask what systems you run, who owns them today, what is failing, and what the business needs the technology to do. If the fit is wrong, we say so early rather than after a proposal.

    When there is a fit, the next step is the paid, fixed-fee IT and Security Assessment. It reviews identity, Microsoft 365, endpoints, network, email security, and backup, then delivers documented findings and a roadmap you keep regardless of whether you engage us further. Ongoing managed and co-managed work is sold as a partnership under a standard 36-month agreement at a flat per-user monthly rate, because the onboarding work that makes an environment governable takes months to pay back.

    Choosing the right starting point

    If you have an active outage or suspected compromise, call rather than submit a form, and see emergency IT services. Existing clients should use how to get help so the request lands in the support queue. For home or personal machines, start with PC repair. If you already have internal IT and need coverage alongside it, read about co-managed IT services, and if you are leaving another provider, see switching IT providers in Wisconsin.