Fast diagnosis and honest repair for laptops and desktops. Drop it off at 419 S. Main St. or have us come to you.
Everyday computer problems, handled by technicians who have been doing this in Washington County since 2011.
Startup failures, endless spinning, crashes on login, and PCs that have simply gotten unusably slow.
Pop-ups, browser hijacks, fake alerts, and adware cleaned out, then the system verified clean.
Stop-code troubleshooting, corrupt updates, driver conflicts, and clean Windows reinstalls.
Failing drives replaced and upgraded to SSD, usually the single biggest speed improvement available.
Pulling documents, photos, and email off a failing or dead machine and moving them to a working one.
Cracked screens, dead keyboards, worn batteries, and loose or broken charging ports.
Dust cleanout, thermal paste, and fan replacement for machines running hot or shutting down.
Dropped connections, printers that won't print, and devices Windows refuses to recognize.
Locked out of Windows or a Microsoft account? We get you back in without wiping your files.
New machine setup, data migration from the old PC, and Windows 11 upgrade or compatibility checks.
No surprise invoices. You approve the cost before we touch anything billable.
We find the actual cause, hardware, software, or malware, instead of guessing at parts.
You get the cost, the turnaround, and a straight answer on whether it is worth repairing or replacing.
We complete the fix, confirm the machine is stable, and make sure your files came back with it.
We are at 419 S. Main St. in West Bend and have served more than 150 organizations across Wisconsin since 2011. You talk to the person doing the work.
Optional, and never required to get your PC fixed. TotalSecure adds ongoing protection on a flat monthly rate.
If the drive itself is failing and the files matter more than the machine, start with data recovery in West Bend instead. We stop using the drive, image what we can, and tell you honestly whether the data is recoverable in shop or needs a cleanroom.
"Our desktop computer needed a cover repair. They were upfront with all costs and great at communicating the time frame. I felt the price for repair was very fair. Communication was perfect and they were so friendly! Will definitely recommend to anyone!!"
"Responsive, honest, and knowledgable. I had an issue with my computer screen that I took in to get fixed. Turns out my PC was still under warranty. Melissa gave me the right info to contact Dell, when I'd previously not been able to get through."
"In our experience, Collett Systems is a great place to go to have your computer problems solved. The techs are knowledgable and personable. Their service is a quick turn around. We got our computer back within two days."
"Prompt, efficient, and friendly! Collett Systems helped us manage an ongoing issue that we had been having with our laptop. It was up and running again in relatively no time at all. We appreciate you!"
"Absolutely awesome place. Staff is kind and incredibly helpful. Pricing is very fair and they work efficiently. I will be recommending this place for everybody's IT and computer needs. I cannot say enough good things about this place."
"Had an old computer that was extremely slow. Purchased new one and had them transfer all data. Successfully saved all important info including pictures, passwords etc. Then showed us how to use and where to find everything. They were extremely patient and professional. Highly recommend!"
You approve the quote before billable work starts, and if we cannot fix the problem we tell you plainly instead of billing you for the attempt. Our workmanship is backed for 30 days after the repair.
Tell us what it is doing and we will tell you what it will take.